2-Step Login

2-Step Login, also known as 2-Factor or Multi-Factor Authentication, provides an additional measure of security for your Wilmington University account.

Faculty and Staff are required to use 2-Step Login for access to most systems and services.
Students are required to use 2-Step Login for password reset and student email.

Text message and phone call methods for login verification (2nd-step) will no longer be available starting February 1, 2027. Please setup your WilmU account to use Microsoft Authenticator for your login verification.

How To Setup 2-Step Login:

  1. Login to WilmU Account Setup.

    1. Enter your Wilmington University email address.
      • For students, the format is flastname001@my.wilmu.edu
      • For employees, the format is firstname.m.lastname@wilmu.edu
      login page - enter email addresss
    2. Click Next. This will bring you to Wilmington University’s log in page.
      login page - click next
    3. Enter your Wilmington University password and click Sign In.
      login page - enter password and sign in
  1. After selecting the email icon and entering your credentials, select Next.
    security info page
    Account Security info page
  2. Add at least two methods for 2-step login. A summary of each method is listed below.
    • Two methods will be required for additional security and self-service features of your WilmU account.
  3. Select Add method, then select an option from the list.
    security info - click add a method
    Add a method on the Security info page

    • Authenticator App
      For this method, you will need to install the Microsoft Authenticator app on your smartphone, available for Apple iOS and Android Google Play. With Microsoft Authenticator configured, this is the simplest method for 2-step login—after you enter your password, you can simply tap “Approve” in the app to complete your login. No need to enter a code!
      See How to Setup Microsoft Authenticator App to Verify Your Login.
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