How to Setup Microsoft Authenticator App to Verify Your Login

Follow these instructions to setup your second login step as approving your login with the Microsoft Authenticator mobile app.

Step-by-Step Instructions

1. Login to WilmU Account Setup.

   Show Login Instructions

   1. Enter your Wilmington University email address.
      • For students, the format is flastname001@my.wilmu.edu
      • For employees, the format is firstname.m.lastname@wilmu.edu

      

   2. Click Next. This will bring you to Wilmington University’s log in page.

      

   3. Enter your Wilmington University password and click Sign In.

      

2. Click Security Info on the left-hand navigation pane.

   

3. Click Add method on the right.

   

4. Select Authenticator App from the Choose a method drop-down menu.

   

5. Click Add. This will take you to the Start by getting the App page.

   

6. Install the Microsoft Authenticator app on your mobile device from the app store on your device.
   • Apple iOS
   • Android

   

7. After installing the Microsoft Authenticator app on your mobile, click Next on your computer, on the Start by getting the App page.

   

8. Click Next on the Set up your account page. You will want to stay on this page while you configure the Microsoft Authenticator app on your mobile device.

   

9. Open the Microsoft Authenticator app on your mobile device.

   

10. Click I agree after reviewing the privacy statement.

    

11. Select Scan a QR code.

    

    Important: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.

    

    

12. Return to your computer. On the Set up your account page. Click Next.

    

13. This will take you to the Scan the QR code page. Scan the code with the Microsoft Authenticator app QR code reader. After doing so, click Next.

    

    If the QR code reader can’t read the code, click Can’t scan image? and manually enter the code and URL into the Microsoft Authenticator app on your mobile device.

    

14. You computer will then appear with Let’s try it out, while the app requests that you approve the sign-in on your mobile device.

    

15. A notification will be sent to the Microsoft authenticator app on your mobile device to test your account. Tap Approve or Accept on your mobile device.

    

16. Click Next on your computer, which will then take you back to the Security info page where the Microsoft Authenticator will now show as a sign.

    

    

17. The authenticator app will add your work or school account without any further information from you.