Text Messaging from Wilmington University
Wilmington University will subscribe students, faculty, and staff to receive text messages to the mobile phone numbers they provided to us via our primary alert/notification system.* For additional information regarding privacy and managing your contact information, please see Updating and Managing Your Contact Information.
CONSENT/OPT-IN: Consent is obtained from each constituent at the start of our relationship, during either an inquiry, application for admission, enrollment, or hiring.
OPT-OUT: To manage options for text messaging, constituents may reply to WilmU messages with special text commands below.
Message Types and Sending Numbers
Most text messages* from Wilmington University will come from one of the following “short” phone numbers:
| Message Type | Sent from Number |
|---|---|
| Emergency, weather and disruption alerts | 31002, 31098, 31389, 35527, 50753, 58848, 66219, or 66893 |
| Non-emergency service notifications or announcements | 91972, 94902 |
Each individual constituent will likely receive text messages from only one of the numbers listed in each row above.
Constituents can manage each message type above independently, using the commands below.
Text/SMS Commands
From any message of each message type above, reply to the latest text message with one of the following commands:
- STOP
To stop receiving text messages from Wilmington University for the most recent message type/number as listed above. - STOP ALL
To stop receiving ALL text messages from Wilmington University (emergency and non-emergency). - RESUME NETWORK:WILMU
To resume receiving text messgaes from Wilmington University for the most recent message type/number as listed above. - HELP: Receive info on how to manage your text message subscription.
* Other Service-Specific Text Message Options
Students, faculty and staff may also choose to opt-in for text messaging regarding a number of specific Wilmington University services. These text messages are not handled by our primary notification system, and each have their own opt-in and notification preference management procedures. Some of those services are listed below, and the information above does not apply to messages sent from them.
| Topic | Service | More Information | Manage Options |
|---|---|---|---|
| Admissions, Advising |
Enrollment | Admissions | Reply STOP to unwanted messages |
| Course Activities | Canvas Learning Management System | Canvas LMS | MyWilmU > Canvas |
| Student Billing & Payment Account | MyWilmU Payment Center | Student Financial Services | MyWilmU > Payment Center |
| Job, Internship, and Co-Op Opportunities | Handshake | Career Services or Work-Integrated Learning | MyWilmU > Jobs, Internships & Co-Ops |
Message and Data Rates: Message and data rates and charges from your carrier apply to all text messages sent to you by Wilmington University.
Liability: Wilmington University is not liable for any delays in receipt of text/SMS messages, or any errors or omissions in the content of text/SMS messages.
Third-Party Services: Messages may contain links to third party websites, products or services that are not owned or controlled by Wilmington University ("Third Party Services"). When you access Third Party Services, you do so at your own risk. We have no control over, and assume no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Services. By using our services, you expressly relieve and hold harmless Wilmington University from any and all liability arising from your use of any Third Party Services. Additional data rates may apply.